Q: What is MapleLeafTickets.com?

A: We are owned and operated by our parent company Maple Leaf Visitors Center.  We offer discount tickets to all the major attractions in Central Florida.  We are family owned and operated and have been in business for over 39 years!

Q: Are your Disney World Tickets compatible with Disney’s MyDisneyExperience?

A: YES! All our Disney tickets may be added to your My Disney Experience and MagicBands.  If you don’t have a MagicBand, Disney now allows you the ability to use your My Disney Experience App at the gates for admission via Magic Mobile, google and apple pay now work as well.

Q. Are your tickets used or partially used tickets?

A. Our tickets are guaranteed new and unused.  We have a track record of over 39 years in the business.  You can be assured you are dealing with the best in the business.  We never deal with used or partially used tickets. We are a contracted ticket agent and we are fully authorized to sell and discount attraction tickets. and the Kissimmee Chamber of Commerce. Click here to view our listing on the Better Business Bureau.

Q. How do sell your Disney World Tickets at a discount?

A. All our tickets are purchased in large volume direct from Disney under contract.  We get discounts from Disney, Sea World, Universal Orlando Resort and the local area dinner shows and pass the savings on to you.

Q. Am I going to receive vouchers or e-tickets?

A. You will receive the actual e-tickets. Disney allows you to use your smart phone to display your tickets via Magic Mobile on your My Disney Experience App.  All our tickets are the exact same tickets you would purchase at the gate or online, only for less through us! We do not charge service fees and all taxes are included in our listed pricing.  All the parks have switched to an electronic ticket system, so your phone or simply print out is all you need to get through the gates.

Q. Do I have to visit a timeshare in order to receive tickets?

A. We do not offer timeshare whatsoever.  We are a licensed and contracted ticket agent. All our tickets come with ZERO gimmicks or catches.  We also include tax with all our prices.  We never play number games.  The parks do raise their retail pricing without notice, therefore our prices are subject to change without notice as well.

Q. I’ve seen the same the same ticket advertised on another site for a better price, can you match this price?

A. ABSOLUTELY!  However, the competing price must be offered from a legit local competitor and is still in operation. Also keep in mind some sites post misleading prices that leave out the tax and ‘hidden’ fees until the last step in an order checkout process.  Make sure to compare prices AFTER Tax.  All our prices include tax with not other hidden fees added.  We genuinely want to offer you the best value out there :o)

Q. How do I contact you?

A. You can email us 24/7 at [email protected] or call us at 407-396-0300

Q. How do I order tickets?

• The easiest way is online on our site 24/7

• Phone in your order

Q. Are all prices listed on your web-site in U.S. $’s?

A. Yes. Our office is based in Kissimmee, FL. just outside of Disney World. All our posted prices are in U.S. $’s. Questions

Q. Can I purchase 1 and 2 day  Disney Tickets?

A. Yes, we do offer 1 and 2 Day tickets. Please note that we pay the same gate price for these tickets as everyone else. Our price on 1 or 2 Day Disney packages include a $5.00 service fee.  We offer these tickets as a convenience to our customers to avoid the long lines to purchase them at the gate.

Q. Are these tickets any different then the ones you would purchase at the gate?

A. There is no difference at all.  You are getting the same exact ticket you would wait in line and purchase at the gate but for less with us.

Q. Can I share a ticket with someone else?  In other words if I purchase a 4 day Hopper can 4 people use it on the same day to get in?

A. No. All Disney tickets are non-transferable. They will scan your fingertips upon entry and only that person may redeem any remaining admissions left on the ticket.

Q. What’s the difference between a Base, Base + WPS,  Hopper, and a Hopper + WPS  Package?

A. A Base ticket only allows you to visit one major Disney park per day.  A Hopper allows you to visit more than one park per day.  A ticket with the WPS option, allows you to visit the Disney Water Parks, Disney’s Wide World of Sports® Complex and Disney’s Oak Trail Golf Course (Tee Times Required).

Q. When can I use my WPS option admissions?

A. Your PLUS option admissions may be used anytime BEFORE, DURING, or AFTER your theme park days are up. For example: You may start the day at Epcot, and after lunch go to Typhoon Lagoon. You do not need a hopper ticket if you’re only visiting 1 theme park that day. Keep in mind, you may use more than 1 PLUS option admission each day. For example: You may start the day at Typhoon Lagoon, and hit Blizzard Beach later in the day. In this case, you have used 2 Water Park Fun & More admissions in one day.  You also can repeat an option park.  In other words you are not limited to only visiting an option park one time.

Q. Can I purchase a base ticket and use 2 base days on the same day to allow me entry into 2 parks without purchasing a hopper package?

A. No you can’t.  A base ticket only allows you entry into 1 Disney theme park per day.  You have to have a hopper package to be able to visit multiple Disney parks on the same day.  In other words, you can’t purchase a 7 day base and use 2 of the days on the same day to visit 2 Disney parks.  You have to have a hopper package to be able to do that.

Q. What are your refund policies?

A. If you order has not yet been charged, we can cancel the order with no fees assessed to the customer. However, if the order has already been charged and payment has been collected, customer will be responsible for a 5% processing fee on unused tickets. This fee covers expenses incurred processing your credit card for the purchase.

Q. What do I do if my tickets get lost or stolen?

A. We keep backup copies of all tickets ordered. We retain all your order information for a minimum of 1 year. We STRONGLY encourage you to make copies of your tickets once you get them.

While we try to make sure that all gate and our prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. If the posted price for a ticket is incorrect due to typographical or other error (e.g., data base input errors),  We are only responsible for the correct price, which we will endeavor to provide to you as soon as we become aware of the error. We make every effort to provide you the best deals possible on attraction tickets.