Customer Feedback

“I went to Disney World last week using the tickets I bought from Maple leaf and I can’t tell you how pleased I was with the quick delivery of the tickets. The fastpass part of the tickets was so impressive to my grown sons and they kept telling me what a wonderful job I had done in finding the tickets. I wanted to give you feedback because that’s what helped me to trust your website and purchase our ticket on line. Thanks so much for this service. We went to every Disney park and used our tickets with no problems at all”.

Wanda M., Mebane, NC

“I am planning a trip to Florida within a month and have significantly saved on the cost of theme park tickets. I have purchased Sea World, Disney Quest and of course, Disney World tickets from your service all within the last couple of months. I saved a bunch of money ($40 or more) off of each of the gate prices and your website was even cheaper than a discount service offered through my place of employment! Each time, the tickets were delivered securely and in a very timely manner. I can now go on my vacation and relax, secure in the knowledge that all tickets have been purchased at the best possible price and best of all, no waiting at the gates in long lines to purchase them that day!!
Thank you for your service!!”

Susan S., Morristown, NJ

“I just wanted to let you know that we returned from our Disney trip last week and had an incredible time! We purchased our park hopper passes in advance from Omar at Maple Leaf Tickets and I was so glad that we did. We saved lots of $$$ and didn’t have to worry about purchasing them when we got to Orlando. I would HIGHLY recommend to anyone traveling to Disney World or the Orlando area to purchase their attraction [discount theme park] tickets in advance from Omar. They will save lots of time AND money!”
Caroline Bowden, Winston-Salem, NC

“Just wanted to let you know that I purchased my Disney World and Sea World [discount theme park] tickets from Omar at Maple Leaf tickets and arranged to pick them up when I arrived in Orlando. I found Omar to be very friendly and helpful, we had a nice chat. I highly recommend him to your subscribers and will without hesitation use him again the next time I plan a vacation to Orlando.”
D. S., Pennsauken, NJ

“Hi there…Just a quick note to say a HUGE THANK-YOU. What a fabulous service we have received from you. You know I often hesitate when buying goods from a long distance. However, I had no reason whatsoever to have worried when dealing with your company. I can’t tell you how impressed I am! From the moment I ordered my [Disney Tickets] online, you kept in touch and in less than week from the order date I am in receipt of all our [Disney World] passes. I have already recommended you to friends so hopefully more orders will be winging their way to you soon! Thanks again from a very very impressed Parry Family”
Parry Family, Liverpool, UK

OMAR IS THE BEST.  PERIOD.   He is exceptionally gracious and will do what it takes to ensure we were happy with our Disney MYW ticket purchases–even when the fault was entirely ours.  We did our homework and double checked prices (Maple Leaf was always tops).  Assured, we ordered and asked it to be expedited. THEN we came across a members-only special deal elsewhere a day later (don’t you hate when that happens?).  Alas, it was too late (remember: WE asked for the rush and he delivered on that as well).  A case of “too bad, so sad” I miserably told myself, then emailed Maple Leaf with our rotten turn of events.  We fully expected a standard “we’re sorry but there’s nothing we can do”  reply since, after all, it was a done deal.  Instead, we got Omar, who, along with Santa Claus and the Tooth Fairy, absolutely made our day.  He smoothed out the price, he put the fun back into the trip again (yes, yes, it wasn’t so much the dollar amount that bummed me out but the feeling of missed opportunity) and he left us with no doubt his sincerity in being committed to customer service.  This is one customer who will never stray to another company–who needs to when you’ve dealt with the best?  The testimonials speak for themselves–this is one company you should have absolute confidence dealing with!!!”

Lam Family, Oakland, CA

I was somewhat skeptical and cautious of ordering hundreds of dollars worth of tickets online from a company I didn’t know anything about.   So, I checked out Maple Leaf Tickets online at the Better Business Bureau and everything checked out great.  I purchased my tickets from Maple Leaf and received them within a week.  I had a question about the dinner theater tickets and I received a prompt email back within an hour of inquiring.  Maple Leaf also packaged brochures for the attractions that I ordered tickets from and drink coupons for the dinner theater that I ordered tickets to.  I saved a significant amount of money which allowed my family and I to go to more attractions in Florida.  When I visit Florida again, I will certainly buy tickets from Maple Leaf Tickets.  Thanks for your excellent service!”
Jennifer   Dollar Bay, Michigan

“I just wanted to say that this company is wonderful. I had problems where the Post Office lost my tickets and Omar saw to it that my tickets were replaced – I don’t know a lot of people that would have gone above and beyond like this. I would recommend Maple Leaf tickets highly to anyone, not to mention you save a lot of money but the service is outstanding. He took what could have been a disaster for us and turned it into what is now going to be a great family vacation. Thanks again.”
Ellen, New York

“Used you in the past – you are always prompt and professional. Pleasure to work with you.”
Mark B.  Rochester, Michigan

“Hi, I would just like to say a BIG thank you. I ordered my family’s Hopper Park Plus tickets last week and received an email from yourself saying that the tickets would be despatched on Wednesday, by Friday morning, I had received them. That is quicker than the Royal Mail service in the UK ! I will definitely be using your services again and wouldn’t hesitate in putting people in touch with you. Once again, thanks for all your help.”
J E Dent (UK)

“Thank You very much for your patience and your GREAT service. You are the best in all of Orlando!”
P. Reimers UK

“We just returned from our vacation in Disney World and wanted to thank Omar for the excellent service we received. He not only saved us money on our Disney and Universal tickets, he also had them waiting for us at our hotel when we arrived. My husband was leery of ordering our tickets online even if they were cheaper. After reading the other recommendations from satisfied customers, he agreed to ordering our tickets from Omar. Boy are we glad we did! Omar was a PLEASURE to deal with. He was very courteous and helpful besides saving us money. We will be glad to recommend him to all our family and friends and will be sure to use his services the next time we visit Orlando. Thanks again Omar!”
K. Paoletti, Pennsauken NJ

“My tickets arrived today exactly 6 days after my initial enquiry and subsequent order.All my e-mails were answered promptly and clearly.I would have no hesitation in recommending them. The transaction is in $ but I got quite a good rate on my credit card so the tickets were even better value, although obviously this can change up or down.”
A UK visitor

“Used Maple Leaf this time for 5 day hopper plus passes which we used over Christmas and New Year. Everything was like clockwork – the tickets arrived 4-5 days after I ordered them with no hassle at all and were sent recorded delivery. Was a bit concerned as have never bought passes like this before but I would use them again without any hesitation”.
Fran, UK

“Our 7 day park hoppers arrived in the mail this morning. And after i read a few good things about `MAPLE LEAF`i thought, why not give them a go. You know what!!! I`m really glad i did. Omar was so profesional, And my E-Mails was replied to so quickly. I put in my order online on Friday morning, And first thing this morning, They arrived safely. If anyone has any doubt about using MAPLE LEAF. Don`t. I coulden`t find anyone else cheaper in this country. So it took only 4 days by mail from Florida. I WILL be using them again.”
Paul, UK

“I want to send some positive feedback regarding my experience with Maple Leaf. Omar responded promptly to all my e-mail. When I found a lower published ticket price, he beat it. My father-in-law warned me about buying tickets from other sources and I was leery after receiving only one reply to my request for feedback at another popular Disney message board. The tickets arrived at my home through the mail as promised. We encountered no problems using our 5 day Park Hopper and Pleasure Island tickets during our stay at Disney (Nov. 2002). I had no trouble spending the money I saved on more souvenirs!! I will not visit Disney again without first contacting Maple Leaf.”
Jennifer in Ohio

” We love Omar!!! After 3 months of watching E-bay and looking for discounts on the Internet, Maple Leaf Visitors center underpriced them all. Omar was great to work with and very dependable and trustworthy. I heard of the stories about people getting passes and then when they get to the park entrance the passes were denied because there is no way of knowing how many days are left on a pass. He offered to drop the tickets off at our hotel to ensure we would receive them in time. Then when I washed the hopper passes each with two days left on them, Omar came through again because he makes a photocopy of all of his ticket sales he had the serial numbers so I can claim the unused days. Always a speedy reply and friendly. THANKS MAPLE LEAF VISITORS CENTER…OMAR IS THE GREATEST!”
Susan Kuczura, New Hope, PA

“I had to put this up asap, as I know there have been plenty of people wanting to know the validity of Omar and Maple Leaf. All I can say is go for it! We went to see him the day after we arrived, and he couldn’t have been more helpful, he gave us everything we needed and more. Another piece of advice is to make sure you print out a copy of the prices from this website and take it with you, otherwise you’ll get his office prices, which are slightly more expensive. We saved over $150 going through Maple Leaf and I would recommend them to ANYONE!”

“My two children and I are just back from a week at Walt Disney World, and I felt I should write in thanks for the referral your site gave for Maple Leaf Tickets. In researching for the trip before we left, I checked out several discount offers. Never having tried this method of procuring passes on any of my nine previous visits I was understandably cautious. All such businesses try to look good on the Internet, but it was the personal recommendations included on your site that impressed me most. If this was indeed the lowest price available for passes, it was worth investigating. Upon arrival in Kissimmee on August 16/02, we followed the directions given on Maple Leaf’s own site and found the place easily enough. I can’t say I had ever noticed ‘mile markers’ on US 192 before, but there they were. As anyone who has been in the area is aware, there are storefronts and kiosks on every corner and in every fast food outlet, hawking ticket discounts. My caution was still fairly high as we entered, but disappeared almost immediately when I began talking with the owner of Maple Leaf at the counter. He was extremely open and attentive, friendly, and I have to add ‘honest’. I had no doubts about doing business with him, and in very short order we had our 5-day ParkHopper passes for what I do believe was the best price in town. Maybe it helped ease my mind that the owner is originally from Canada (hence the ‘Maple Leaf’ name) and we are also Canadian, in fact from the Atlantic Provinces, as he is. I would like to add my personal recommendation to anyone considering using Maple Leaf for purchasing passes at a substantial saving. These are perfectly genuine, new and legitimate Walt Disney World passes. There are no hidden conditions or timeshare tours involved. The Maple Leaf staff is extremely helpful and friendly. Do yourself a favor and try them!” sincerely,
Phil Vincent